SyncerraDS

Privacy Policy

Last Updated:

Your privacy is important to us. This Privacy Policy explains how Syncerra DS collects, uses, and protects your information when you use our website and automation platform.

1. Information We Collect

We collect information only when necessary to provide our services.

Personal Information

May include name, email address, billing information, and account credentials.

Operational & Marketplace Data

By using Syncerra DS, you authorize us to process data related to your connected marketplace accounts, supplier data, listings, pricing, inventory levels, and order information strictly for automation and synchronization purposes.

Automatically Collected Data

We may collect technical data such as IP address, browser type, device information, usage logs, and interaction data for security, fraud prevention, and service optimization.

2. How We Use Information

We use collected data to:

  • Provide and operate Syncerra DS services
  • Process subscriptions and payments
  • Synchronize listings, pricing, and inventory
  • Improve system performance and automation algorithms
  • Maintain security and prevent fraud

We do not sell your personal or marketplace data.

3. Data Security

We implement industry-standard safeguards to protect your information. However, no online system is 100% secure, and use of Syncerra DS is at your own risk.

4. Data Retention

We retain information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

5. Third-Party Services

Syncerra DS integrates with third-party platforms (e.g., marketplaces, hosting providers, payment processors). We are not responsible for their privacy practices.

6. Your Data Protection Rights (GDPR)

If you are in the European Economic Area (EEA), you may have rights including:

  • Access to your data
  • Correction of inaccurate data
  • Deletion of data (where applicable)
  • Restriction of processing
  • Data portability
  • Objection to processing

Requests can be made through our support contact.

7. Legal Basis for Processing

We process data under:

  • Contract performance
  • Legitimate business interests
  • Legal obligations
  • User consent (where required)

8. International Data Transfers

Your data may be processed outside your country. By using Syncerra DS, you consent to this transfer.